Terms & Conditions.
All services provided are subject to payment, agreed upon the customer and WhiplashBuilds.
For technical support a minimum charge for service is £20. *However if we can not solve, fix, rectify or complete a support service request you will not be charged. *You may still be charged if we replace components and we agree with you the customer that you will keep any parts and replacements provided in the service.
All custom built desktops are subject to customer specification and availability of parts. A deposit is required. Product will not be released to customer until full balance is paid. Finance options are currently not available.
No returns are accepted however, exchanges and upgrades may be available.
Please contact us to talk about your specific circumstances and requests.
Warranty
We currently do not provide a Warranty for a full custom built product however, Individual parts will have a warranty period provided by the manufacturer. In most cases we will assist the customer in returning parts for repair or exchange, dependant on the manufacturing warranty policy and then policy in which the components were sourced from.
Payment
Payment can be made in full, in person with cash or card. All main types are accepted. Deposits for certain services may be required. Contact us through email if you with to enquire for your specific case. The use of SumUp card readers and Tap to Pay IPhone will be our method of taking card payments. If a receipt is required please ask upon making payment for any services rendered. For Card Payments a digital receipt can be emailed to the recipient. Cash payments will be provided with a written copy receipt.
When refunds are required the amount owed will be returned using the original payment method. Although we expect funds to be returned in 24-48 hours please allow up to 14 days before raising this with us. We will always ensure funds are returned to you and we will work with our service providers to rectify any payment issues should the need arise.
If you wish to view SumUp’s payment terms you may visit: Payment Terms | SumUp
Privacy Policy
The General Data Protection Regulation (EU GDPR) is a European privacy law that regulates how individuals and organizations may collect, use, and retain the personal data of individuals.
Following the exit of the United Kingdom of Great Britain and Northern Ireland (UK) from the European Union (EU), the EU GDPR forms part of the body of retained EU law in the UK (UK GDPR), along with the UK Data Protection Act 2018 (DPA 2018), continues to be part of UK law.
Any cookies from this site are gathered within accordance with SquareSpace policy and are used primarily to provide analytics to users like me.
Any information gathered with the use of the contact form will only be used to contact you regarding the services you have requested. All data is stored securely. At no point is your data sold or provided to 3rd parties unless permission is given before hand.
There are no hidden policies or small prints here! If you think I’ve missed anything don’t hesitate to send me a message: admin@whiplashbuilds.com
You can see the SquareSpace Privacy and Cookies Policy Below for more information
Here is a list of cookies SquareSpace may be using while you visit this website and how long they last. For more info on cookies click here
Cross-site request forgery (CSRF)CSRF is an attack vector that tricks a browser into taking unwanted action in an application
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Identifies unique visitors and tracks a visitor’s sessions on a site
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Identifies unique visitors and tracks a visitor’s sessions on a site
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Identifies unique visitors and tracks a visitor’s sessions on a site
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Identifies unique visitors and tracks a visitor’s sessions on a site
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The Name WhiplashBuilds.com and all intellectual property on this site is protected by copyright ©.
